Clear jams from the optional 1,500-sheet tray
Open the front door of the tray.
If the edge of the jammed paper is visible in
the feed area, slowly pull the paper down and
out of the product. (Do not pull the paper
straight out, or it will tear.) If the paper is not
visible, look in the top-cover area.
Make sure that the paper does not exceed the
fill marks on the paper guides, and that the
front edge of the stack is aligned with the
Close the front door of the tray.
button to clear the jam message.
If a jam message persists, a sheet is still
jammed in the product. Look for the jam in
Chapter 10 Solve problems